Delivery & Returns

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

 

Delivery Location

Items offered shipping to all countries worldwide. 

 

Delivery Time

1- United Arab Emirates: 2 to 3 working days

2- Saudi Arabia: 4 to 5 working days

3- Oman: 4 to 5 working days

4- Other GCC Countries: 5 to 7 working days

5- Other International Destinations: Around 10 to 15 working days

Note:
There is no delivery on Fridays in Oman and KSA, and no delivery on Sundays in the UAE.

We always fulfill your orders and ship them as quickly as possible, to providing you with the best service.

 

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales VAT on shipping is charged according to the province or territory to which the item is shipped.

 

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at

+971 4 2559952

 

Questions

If you have any questions about the delivery and shipment or your order, please contact us at +971 4 2559952.

Or email us at customerservice@emiratespride.ae